Question: How do I calculate my shipping costs?

Answer: The easiest way to get accurate shipping costs as you add items to your basket is to first SIGN UP for an account with Needle Needs.
It takes about 1 minute to fill in your details, and these should include your address and country of delivery.

As soon as this account creation process is complete, you should be signed in. Now the shipping prices will reflect the actual shipping charge that will be taken when you complete your order.

Question: Why does the shipping price appear so expensive to certain non-UK destinations?

Answer: We always try to find the cheapest service to deliver by air to any foreign destination. As there are so many possible destinations, package weights and other variables, we cannot be entirely sure that the postage is 100% when ordering through the shop.

If you are charged too much shipping when ordering and the actual postage costs are noticabley cheaper, we will refund the difference in price via the payment method used, or issue you with a voucher if this is preferred.